Terms & Conditions

Phone: +61 468 146 820 (Mon-Fri, 9 AM – 5 PM AEST)

Email: info@decoharmonie.com

Introduction

These Terms and Conditions ("Terms") govern your use of the DecoHarmonie website and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

DecoHarmonie is operated by [Your business name / ABN], with a registered address at [Your registered address]. You can contact us at info@decoharmonie.com.

1. Use of Website

You agree to use the DecoHarmonie website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the website by any third party. You must not introduce viruses, attempt to gain unauthorised access, or use the site in any way that could cause damage or impair its availability.

2. Account

You may choose to create an account to make future purchases easier. You are responsible for keeping your account details confidential and for all activity under your account. Please notify us immediately if you suspect unauthorised use of your account.

3. Pricing & GST

All prices on the website are in Australian Dollars (AUD) and include GST. We make every effort to ensure pricing is accurate, but errors may occasionally occur. If a pricing error is identified after you place an order, we will contact you and offer the option to confirm the order at the corrected price or cancel for a full refund.

4. Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order at our discretion, including where stock is unavailable, payment cannot be processed, or we suspect fraudulent activity. A contract of sale is formed only when we send you a dispatch confirmation email.

5. Cancellation

If you wish to cancel an order, please contact us as soon as possible at info@decoharmonie.com. We will do our best to cancel before dispatch. Once an order has been dispatched, our standard Returns & Refund Policy applies.

6. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms limits your rights under the ACL.

7. Intellectual Property

All content on the DecoHarmonie website, including text, images, logos, product photography and design, is the property of DecoHarmonie or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify or use any content for commercial purposes without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law, DecoHarmonie's liability for any loss or damage arising out of or in connection with your use of our website or products is limited to the price paid for the relevant product. We are not liable for any indirect, incidental or consequential loss.

9. Force Majeure

DecoHarmonie is not liable for any failure or delay in performing our obligations where that failure or delay results from causes outside our reasonable control, including natural disasters, pandemics, transport disruptions, strikes, or government actions.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any dispute arising from these Terms or your use of the DecoHarmonie website is subject to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

11. Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on this page, with the date of last update noted. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us at info@decoharmonie.com.