Track Your Order

Where is my order?

Once your order has been dispatched, you will receive a dispatch confirmation by email with a tracking link. Open this link to see the information provided by the carrier.

Can’t find the link?

Check your spam folder and the email address you used for your order. If you have not received a dispatch notification after three business days, write to us at info@decoharmonie.com with your order number.

Status unchanged or delivery unclear?

A new tracking status can only appear after the parcel has first been scanned. If there is no update, or delivery is shown but you have not received your parcel, please contact us. Include your order number and tracking number.

You will find current delivery times in our shipping policy.